For any type of event, if you have VIP guests or invited speakers, you need to consider travel arrangements for these individuals; as it is critical that they arrive at the venue on time. A professional chauffeur company can help, by providing a discreet and secure service to ensure that your guests arrive on time and in stylish comfort.
There are a number of providers in the market; however the type of service, quality of vehicles and presentation of the chauffeurs can vary quite considerably.
As an event planner you know that your clients expect the very best from you. That’s why it is important to find a chauffeur company that you can consistently recommend to your clients, and you should evaluate any chauffeur company before recommending them to your clientele.
Research the company. In broad terms, a VAT- registered limited company is more transparent than a sole trader. From a practical perspective the input VAT can also be reclaimed.
Arrange a face to face meeting with the Director of the Company. Ensure that you have questions to enable you to understand their service ethos and get an idea of whether they could be a suitable partner organisation.
Test the product. Ask for a car and chauffeur to pick you up and follow a schedule similar to one of the events that you would plan. If you are proposing volume business with the organisation, and they wish to be a long- term business partner with you they should be happy to provide this on a complimentary basis. Be sure to pay attention to chauffeur’s professionalism, punctuality and flexibility to changing announced plans during the day. Events, especially large ones, can be hectic, so understanding how the company’s employees handle change is
Check out their insurance cover to ensure they have professional and public liability insurance as well as specialised chauffeur insurance, and that this extends to all vehicles and drivers.
Ask about their drivers. Martin Charles Gordon, Owner and Director of Connoisseur Select Chauffeurs says, “All of our drivers are ex-police and have advanced driving skills. We also vet all drivers comprehensively. Our drivers are ambassadors for our company. Our clients put their trust in us, so it is of paramount importance that we can return this trust by providing a consistently high-quality service”.
Finally, keep evaluating. Once you have chosen your supplier, review their service. Seek feedback from your clients about the service and be certain to address and follow-up any issues that arise. Your efforts will be rewarded with loyal clients and the assurance that you can recommend the best chauffeur company in town.